The Maribor Tourist Board is committed to making the website www.visitmaribor.si accessible by the Slovenian Act on the Accessibility of Websites and Mobile Applications (Official Gazette of the RS, no. 30/18) and Directive (EU) 2016/2102 of the European Parliament and the Council. This accessibility statement refers to the website www.visitmaribor.si.

Level of Compliance

This website partially conforms to the level AA success criteria of the Web Content Accessibility Guidelines (WCAG) 2.0, which are published at http://www.w3.org/TR/WCAG20/, due to the following exceptions:

• Video clips do not have captions available, and control management is not optimized as it depends on an external service (e.g., YouTube);
• Some information presented on the map may be inaccessible to screen reader users;
• Some textual content has poor color contrast against the background;
• Some images contain text that is difficult to read due to poor color contrast;
• Some images do not have complete alternative text (ALT);
• Certain content is transferred from social networks (Facebook and Instagram), where accessibility issues may arise (use of English terms, missing alternative text, etc.);
• The website uses the Adobe PDF format for some materials (access to this content is largely possible even without using this format, as the text is presented in HTML format). Due to the large number of PDF documents on the website, there may also be some deviations regarding text accessibility and content.

Preparation of the Accessibility Statement

This statement was prepared on August 19, 2020. The method used was the self-assessment of the public sector body, as described in the first paragraph of point (a) of Article 3(1) of Commission Implementing Decision (EU) 2018/1523. The statement was last updated and reviewed on September 15, 2020.

Feedback and Contact Information

Notifications of non-compliance, requests for information, and content that does not fall within the scope of the Directive should be sent to tic@maribor.si. We will respond to your notification or request within 8 days of receipt. If, based on the requested content, we cannot provide a suitable response within this time frame, you will be informed of when the response will be provided and the reasons for the delay. Supervision of the implementation of the provisions of Articles 5 to 8 of the Act on the Accessibility of Websites and Mobile Applications is carried out by inspectors for the information society.  

Enforcement Procedure

If you are dissatisfied with the response to any notification or request sent in accordance with Article 8 of the Act on the Accessibility of Websites and Mobile Applications, you may file a complaint with the inspectors for the information society.

Directorate for the Information Society Ministry of Public Administration Tržaška cesta 21 1000 Ljubljana